Service Guarantee

                                                                                    

Every project I perform is modular in design, divided into discreet, standalone segments.

At the end of each phase, I will ask you, the client, whether the project is proceeding to your satisfaction.  

  • If the answer is "no," I will endeavor to fix it.  

  • For any phase that doesn't get to a "yes, excellent!" I will not invoice for the work.*

 

* except for reimburesment of out of pocket expenses agreed to in advance - primarily travel and lodging associated with the project.